Information we collect
When you submit the website contact form, Lit AF LLC may collect the information you provide, such as your name, phone number, email address, ZIP code, requested lighting service, optional budget, project details, and your separate SMS consent choices.
Basic technical information may also be collected through normal website operations, such as browser type, device type, referring page, pages visited, and approximate location derived from an IP address. This information may be stored in server or security logs.
How information is used
Information submitted through this website may be used to:
- Respond to estimate requests, questions, and service inquiries.
- Confirm project details, location, timing, or availability.
- Provide service-related communications that you request or authorize.
- Send marketing communications when the appropriate consent has been provided.
- Maintain, secure, and improve the website and lead-response process.
- Comply with legal obligations and prevent misuse or fraud.
SMS communications and consent
The contact form presents separate consent choices for transactional or service-related text messages and for marketing or promotional text messages. Consent to marketing messages is not a condition of purchase. Message frequency varies, and message and data rates may apply.
Reply STOP to opt out of text messages or HELP for help. An opt-out request may take a short period to process. Transactional messages that are necessary to complete a request may be limited after an opt-out.
Mobile information and SMS consent records are not sold or shared with third parties for their own marketing or promotional purposes. Information may be provided to service providers that support message delivery and customer communications on behalf of Lit AF LLC.
When information may be shared
Lit AF LLC may use trusted service providers for website hosting, form processing, customer relationship management, communications, security, analytics, and related business operations. These providers may receive information only as needed to perform services on behalf of the business.
Information may also be disclosed when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent. Lit AF LLC does not sell personal information collected through the contact form.
Data retention and security
Information is retained for as long as reasonably necessary to respond to inquiries, maintain business records, meet legal obligations, resolve disputes, and enforce agreements. Reasonable administrative and technical measures are used to protect information, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of personal information, subject to applicable legal and recordkeeping requirements. You may also unsubscribe from email marketing using the instructions in the message and opt out of SMS as described above.
Children’s privacy
This website is intended for adults seeking lighting services and is not directed to children under 13. Lit AF LLC does not knowingly collect personal information from children under 13 through this website.
Policy updates and contact
This policy may be updated when website practices, services, or legal requirements change. The updated date at the top of this page will identify the current version.
For privacy questions or requests, email andrew@litafllc.com or call (214) 230-3200.